AV Resilience Consulting provides expert crisis and incident management services that enable firms to respond effectively to major disruptions and maintain continuity of critical services. We develop tailored frameworks, escalation protocols, and communication plans, while training leadership and response teams for confident, coordinated action. Central to our approach are scenario-based desktop exercises designed to validate your ability to remain within impact tolerances for Important Business Services (IBSs). These simulations test decision-making, communication, and recovery processes in realistic conditions. Outcomes include faster, more effective incident response, reduced risk exposure, and improved regulatory confidence in your ability to protect customers and maintain resilience under pressure.